The roles of a supervisor are varied and include that of communicator, advisor, team builder, planner, manager, partnership builder, and program representative. And acting as a national service supervisor offers a unique set of challenges and opportunities — namely the prospect of building “human capacity.” This endeavor requires exceptional skills in planning, communicating, and leading. Following are some of our most relevant resources related to this topic.

• Becoming a Better Supervisor: A Resource Guide for Community Service Supervisors
• Styles of Supervision
• Supervisor’s Toolkit: Resources for supporting members, whether they’re onsite or at-a-distance
• Working with Host Sites: Finding and Keeping Good Partners

Online Course

• Volunteer Management

Effective Practices

• Turning problem staff into great staff
• Changing from staff supervision to a team-based system
• Designing a site supervisor orientation and training plan

Lending Library

• What We Learned (The Hard Way) About Supervising Volunteers
• Straight Talk On Boundaries: For Managers of Volunteers
• Supervising an Employee with a Disability
• (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management

Related Website

• Basic Overview of Supervision