Conflict Resolution
The ability to identify, manage, and resolve conflict in a positive way is an important part of any successful group dynamic, whether among staff and volunteers/members, or as part of your service program's mission as it relates to clients. Following are some of our most relevant resources for this topic area.
- Leadership Practices for Conflict Management
- Retaining Members through Conflict Resolution
- Effective Practices for Resolving Differences of Opinion
Effective Practices
- Utilizing an eight-step conflict resolution process to reach an agreement
- Retaining volunteers and members through conflict resolution
- Using a "Solution Circle" as a community capacity tool for solving problems
Online Library Items
- Conflict Resolution Education: A Guide to Implementing Programs in Schools, Youth-Serving Organizations, and Community and Juvenile Justice Settings
- Face to Face: Resolving Conflict without Giving In or Giving Up
Related Websites
- Conflict Resolution Lesson Plans (for K-12)
- Conflict Resolution Resources from the National Crime Prevention Council
- National Association for Community Mediation
Additional Related topic: Violence Prevention
