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Information on all aspects of volunteer management, including getting your organization ready to involve volunteers, volunteer screening, matching, record-keeping and evaluation, legal issues/risk...
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Michael Morrow, an after-school program director, consultant, and trainer in Portland, Oregon, offers advice on how to deal with behavioral and attitudinal problems among difficult staff. Excerpted,...
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Online volunteers are a great addition to regular volunteers, adding diversity and a wider range of knowledge and skills. Although volunteer managers need to be prepared with a slightly different...
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Volunteering provides real social and economic benefits. Knowing how people are involved in volunteering, what they do, and what motivates them can help raise awareness and numbers of new volunteers...
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Staff can aid the volunteer program manager in reducing the turnover of volunteers. Positive communication, recognition, important tasks, and a "thank you" now and again can contribute to keeping...
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What is your turnover rate of volunteers? This effective practice provides a five-step approach to calculating attrition rate and discusses the importance of exit interviews. Adapted from the August...
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A volunteer's experience is influenced in critical ways by his or her relationship with the volunteer manager. Volunteer retention and quality of service to clients are enhanced when the volunteer...
