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Ascertaining the most pressing issues in your service area that require attention is the first step in delivering needed community assistance. Choosing which of these (oftentimes pressing) issues...
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The Wisconsin Intergenerational Network (WIN), a program of the Dane County RSVP, accepted the challenge of generating interest in the Corporation for National and Community Service’s SaYES...
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To satisfy performance measurement requirements, programs typically use quantitative data to gauge the degree to which output, intermediate outcome, and end outcome targets have been met. When logs,...
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Michael Morrow, an after-school program director, consultant, and trainer in Portland, Oregon, offers advice on how to deal with behavioral and attitudinal problems among difficult staff. Excerpted,...
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Fundraising can seem like a formidable task for program managers who are often already stretched to their limits. Incorporate these strategies into regular work routines to develop important...
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With funding sources shrinking in a sluggish economy, programs need to be prepared to augment fundraising initiatives. This effective practice describes some of the trends that are contributing to...
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Developing and implementing an evaluation management plan is useful in administering programs, especially with an increasing emphasis on performance measurement. A monthly wall calendar that includes...
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Performance measurement data is used in helping to assess program performance. Systematic data collection involves administering instruments and gathering and organizing responses. This effective...
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The purpose of a brochure is to provide an overview of the accomplishments of a program by sharing program information — including evaluation results. A well-conceived brochure can add much to a...
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Developing a strategy to recruit individuals with disabilities is important to the success of any service program aiming for inclusion. This effective practice outlines outreach strategies for...
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Virtual volunteering and virtual volunteer program management are beginning to play a larger role in national and community service. Not intended as a substitute for traditional "in person"...
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Studies have shown that informal communication builds relationships among staff members and volunteers, and face-to-face interaction is the primary way people communicate informally. But with offsite...
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Strong after-school programs are enhanced by the presence of well-trained volunteers and staff. Effective training empowers volunteers to do their best and leads to greater academic and social...
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When Ottawa County, Michigan, was selected as a pilot site for the state's ambitious welfare-to-work "Project Zero" Initiative, officials invited the director of the highly experienced Good Samaritan...
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Dealing with a disaster or emergency can pose special problems for people with disabilities or impairments. Knowing what to do, and being prepared, can reduce panic and fear for individuals and...
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The Corporation for National and Community Service (CNCS) and its programs — AmeriCorps, Senior Corps, and Learn and Serve America — are actively engaged in implementing President Bush's Faith-Based...
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Research supports the idea that young people can be helped to successfully complete school through a relationship with a caring adult mentor. Mentors oftentimes provide the extra encouragement and...
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This effective practice shares ten characteristics for developing a quality mentoring program or evaluating an existing one. It is excerpted from a 2002 toolkit created for the President's Council on...
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A tribal council is a complex organization that encompasses many aspects of leadership and they are major participants in national, regional, and local politics. This effective practice addresses...
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Volunteers leave for many reasons, including burnout. Sometimes the causes of burnout are within the volunteer and sometimes they are found within the service organization. There are several steps...
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When key staff or volunteers leave a program, their departure often leads to problems — especially if they were the only ones who knew how to run the program. This effective practice,...
