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This page from the EnCorps collection of resources provides insight about managing conflict to keep teams on track and links to additional resources.
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Offering useful feedback is an art that takes practice and good humor. This effective practice focuses on providing feedback to volunteers that will not provoke a defensive response, and was...
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Resistance is a necessary and natural stage of all processes of change. In order to successfully handle resistance when it happens, we need to be able to:
Recognize and identify the resistance...
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As more and more students spend more time on the Internet, not only in pursuit of academic activities, but as a way to socialize, there are dangers that tutors, mentors, and parents should be aware...
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By Joanne Hartman, Associate Director, National Association for Community Mediation (NAFCM)
WINTER 2000 (archived information - please note the date of publication)
Conflict is a normal, inevitable...
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Effective Practices for Resolving Differences of Opinion:From Lose-Lose to Win-Win with RESPECT
By Laura Wilson, from The National Skills Development Center: Home-Based Care and Independent Living...
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A key component of a quality training program is providing the information and skills that members need to perform their service safely and effectively. Training should also focus on the physical,...
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Providing listening and advocacy to survivors of disasters is an important function performed by volunteers and service members during disaster deployment. This effective practice, excerpted from...
