AmeriCorps Performance Measurement Tutorials

Watch these audio-visual tutorials to learn how to develop and implement performance measurement. We recommend you download the companion material below and look it over before watching each tutorial. We also recommend you download the “toolkit” and keep it as a reference:

Descriptions of each of these tutorials are provided below:

System Requirements: You will need a computer with a standard web browser, Adobe Flash Player 7 or higher (get Flash), and speakers (audio playback capability). We recommend an internet connection of 786 kbps DSL or faster. If you experience trouble viewing these tutorials, please call Project STAR at 800-548-3656.

These tutorials are intended to help orient you to the kind of thinking necessary to develop and implement performance measurement by providing you with helpful background information. However, relying on this information cannot guarantee an award and these tutorials should not be referred to in your application.


CNCS Approach to Performance Measurement
This tutorial explains the issue areas and service categories, the three measure categories, and introduces you to basic performance measurement terms. This tutorial also includes a short 7-question quiz.


Performance Measurement Requirements
This tutorial will help you understand the minimum requirements for performance measurement; introduce the three result types; and explain what is meant by aligned measures. (Note: you should also check with your state commission for additional requirements.)


The Logic Model and Aligned Measures
This tutorial introduces the logic model and how it can help you identify key program results. The tutorial explains individual components of the logic model, including community need, inputs, service activities, and results.


Completing Performance Measures in a Worksheet
This tutorial reviews components of the performance measurement worksheet, and will help you understand terms including: indicators, targets, data source and instrument.


EXAMPLE for Completing Performance Measures in a Worksheet
This tutorial demonstrates how to complete a set of aligned performance measures in a worksheet (a continuation from the previous tutorial).


For further assistance, contact Project STAR, 800-548-3656.


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