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The
information on this page is primarily intended to assist Corporation-funded national service and volunteer programs,
projects, state commissions, and community service and volunteer programs in accessing
national training and technical assistance (T/TA) resources and information.
Frequently
Asked Questions
What
is training and technical assistance (T/TA)?
The
Corporation for National and Community Service provides tools,
training,
and information to assist our grantees, sponsors, and programs—as well as
organizations with the potential to be future grantees, sponsors, and programs—to
be more effective.
What are training and technical assistance providers?
Training
and technical assistance providers are organizations competitively selected by the
Corporation to provide tools, training, and information on a variety of
topics.
Who
are the training and technical assistance providers?
See
the Directory of Training and Technical Assistance Providers for
information on the current T/TA providers and their organizational focus.
How
do I access T/TA materials?
To
find and access learning materials developed by the T/TA providers and
experts in the field, including manuals, tip sheets, sample forms,
effective practices, and thousands of other materials, use the various
navigation functions located on The Resource Center
website: the search engine feature, the Frequently Searched Topics web
page, or by type of resource listed on the navigation bar located on
the left of the web pages.
Can I get help over the phone or by e-mail?
Yes, contact
providers directly for these services. Click on the individual T/TA
provider links in the Directory
of Training and Technical Assistance Providers to read more about
the specific technical assistance each T/TA provider offers.
Can I get someone to come to my organization and consult with us?
Yes, call
your parent organization, program officer at the state commission, state field office, or Corporation headquarters as appropriate prior to accessing these services. Click on
the individual T/TA provider links in the Directory
of Training and Technical Assistance Providers to read more about
the specific on-site technical assistance each T/TA provider offers.
Can I get someone to conduct a training or a workshop at my conference or training event?
Yes, find your program type in the table below to access one of the providers that offers on-site
training at your project or to have them attend your regional, statewide,
or multi-stream event.
|
If
you are a/an... |
Then... | |
AmeriCorps*National
parent staff member
|
Contact
your program officer at the Corporation. | |
AmeriCorps*National
program or site staff member
|
Contact
your parent organization or the training officer at your site. | |
AmeriCorps*NCCC
campus staff member or project site |
Contact
the training officer on your campus. | |
AmeriCorps state
program staff member
|
Contact
your program officer or the training officer at the state commission. | |
AmeriCorps*VISTA
project staff member
|
Contact
your state program officer at the state
office. | |
Community
projects not affiliated with the Corporation for National and Community
Service |
On-site
training and technical assistance are only available for currently funded
Corporation programs and projects. | |
Learn
and Serve America project grantees and subgrantees |
Contact
your program officer at the Corporation or your direct grantor. | |
Senior
Corps project director or staff member
|
Contact
your state program officer at the state
office. | |
Special
projects and initiatives |
Contact
your program officer at the Corporation, state
commission, or state
office as appropriate. | |
State
commission staff member |
Contact
your program officer at the Corporation. | |
Tribal
programs |
Contact
your program officer at the Corporation, state
commission, or state
office as appropriate. |
How
much do training and technical services cost grantees, sponsors, and programs?
All of the services provided by the T/TA providers are available
free of cost to Corporation-funded grantees, sponsors, and programs;
however, services are limited based on funding. Identify the
appropriate contact
person in the table above and inquire about T/TA provider availability.
Are
the T/TA provider services only available for organizations receiving
Corporation resources?
All
of the materials and services
available online are provided free of charge to community
service and volunteer programs not funded by the Corporation—as well
as to our current grantees, sponsors, and programs. However, the
following services are only available to programs currently funded by
the Corporation for National and Community Service:
- e-mail T/TA
- phone T/TA
- remote T/TA
- on-site training
- statewide training events
What principles guide the delivery of T/TA services?
The following principles guide the delivery of services from the
Corporation for National and Community Service, the Office of Leadership
Development and Training, and the training and technical assistance
providers:
- The
Corporation, states, programs, and communities are partners in
learning, shaping decisions, and sharing in the delivery of
cost-effective assistance that addresses critical needs.
- Training
and technical assistance is most effective within an ongoing
relationship of trust and shared responsibility. Building understanding
and mutual respect facilitates collaboration and growth.
- States
and programs should build toward self-sufficiency. States and programs
should draw on national training and technical assistance resources
selectively, relying as much as possible on locally based
providers.
- Providing
peer-to-peer assistance and using a train-the-trainer approach are
effective means for applying and multiplying the knowledge and
expertise of the field.
- Training
and technical assistance resources should be competency-based and
planned and allocated based on assessment of competencies using various
data sources, including risk-monitoring plans.
- Programs
should assess their own needs and level of competence by identifying
and measuring indicators of success. This enables a program to
understand what works and what doesn't and to improve continually.
Programs can also access online assessment surveys to assess where they
are in relation to characteristics of successful programs.
- Training
should be consistent with the principles of adult learning. The
transfer of knowledge and skills through training is likely to succeed
when principles of adult learning are applied.
All training and technical assistance services should be designed using these principles.
How do I provide feedback on T/TA provider services received?
If you attend a training activity conducted by one of the
Corporation's T/TA providers, you will receive a survey requesting your
feedback at the end of the session. All providers must aggregate survey
responses and submit them to the Corporation as a part of their
reporting requirements. If you have additional suggestions or comments
on services received from a T/TA provider, please contact the
Corporation contact name listed in the Directory of Training and Technical Assistance Providers.
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