My AmeriCorps Training and User Support Resources
My AmeriCorps is an online space designed to help applicants, members, and alumni,
as well as those who support them, track benefits and access resources in support of
their service. In order to maximize the effectiveness of the system, several resources for training and support will be provided.
My AmeriCorps aims to:
- improve administration of service through a more user-friendly, self-service
web presence
- convert most paper forms to electronic equivalent
- facilitate a seamless applicant approval and placement process
- improve access to timely and critical information
- enable CNCS and related entities to process requests in a timely manner
My AmeriCorps has been developed and will be implemented in three
phases or releases, with each building upon the previous. Additional users and
functionality will be added and the user groups and training materials will reflect
this with each implementation.
The materials have been organized by user group, as different users will access and
utilize the portal in different ways:
My AmeriCorps eGrants Interface for Grantees and Sponsors
VISTA Sponsors
AmeriCorps State and National Grantees
My AmeriCorps CNCS Staff Portal
VISTA State Office Staff
VISTA Member Support Unit
NCCC Staff Headquarters and Campus
Customer Service Representatives Call Center Staff
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