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Online Publications

The following is a list of links to online publications. Some of these are also available in printed form free of charge to programs funded by the Corporation for National and Community Service. Please see our Publications Distribution page for more information.

Most of the online publications below are in Portable Document Format (PDF), and require the free Acrobat Reader to be opened. Because of their size, some of these publications are broken up into more than one section. If the document is a PDF, downloading may commence immediately upon clicking these links.

Materials in these categories are currently available:

AmeriCorps

2005–2006 AmeriCorps Provisions (HTML to PDF)
Active Citizens 101 (HTML to PDF)
AmeriCorps Longitudinal Study (HTML)
AmeriCorps Pledge Poster (PDF)
AmeriCorps Program Applicant Performance Measurement Toolkit (HTML to PDF)
AmeriCorps*State/National Direct Performance Measurement Resources (HTML)
AmeriCorps Training Officer's Handbook (HTML to PDF)
AmeriCorps Tutoring Outcomes Study (PDF)
AmeriCorps*VISTA Performance Measurement Resources (HTML)
AmeriCorps*VISTA Program Applicant Performance Measurement Toolkit (HTML to PDF)
AmeriCorps*VISTA Program Guidance & Federal Register Guidelines (HTML to PDF)
Building a High Quality AmeriCorps Program: From Blueprint to Implementation: New Program Startup Guide (HTML to PDF)
Education Award: a step-by-step tutorial for AmeriCorps and VISTA members to help maximize their education award (HTML)
EnCorps: Tried-and-True Resources for Member Development (HTML)
A Facilitator's Guide for By the People (HTML to PDF)
A Guide to Effective Citizenship through AmeriCorps (HTML to PDF)
Homes for Service Ideas, Links, and Materials (HTML)
Insider’s Guide to AmeriCorps Program Management (HTML to DOC)
My AmeriCorps Training and User Support Resources (HTML)
Next Steps: Life After AmeriCorps (HTML to PDF)
Next Steps: Life After AmeriCorps additional resources (HTML)
Operation Blue Roof: Protocol on the Deployment of AmeriCorps Teams for Disaster Recovery (HTML to PDF)
Stages of Group Development for AmeriCorps and Other National Service Programs (PDF)
Training Manual for AmeriCorps Education Awards Programs (HTML, PDF, and XLS)
Transforming Communities through Service: A Collection of 51 of the Most Innovative AmeriCorps Programs in the United States (PDF)
Tutoring Toolkit for AmeriCorps Program Applicants (PDF)
WBRS to eGrants Transition Resources (HTML)
What's Next: Online Tutorial for AmeriCorps Members (HTML)

Citizenship

Active Citizens 101 (HTML to PDF)
Ask the Expert: Todd Clark (HTML)
Citizenship Education Policy at the School District Level (PDF)
Civics and Citizenship Toolkit (for immigrant-serving organizations) (HTML)
A Guide to Effective Citizenship through AmeriCorps (HTML to PDF)
Involving Students in Governance (PDF)

Community Engagement and Strengthening

Accelerate Your Organization's Performance by Enhancing Organizational Capacity — November 2007 Leadership Practice Podcast (MP3 or PDF)
Activating Community Members to Influence Institutions — December 2007 Leadership Practice Podcast (MP3 or PDF)
Activating Good Intentions — April 2006 Leadership Practice Podcast (MP3 or PDF)
Approaching Donors in an Asset-Based Community Development (ABCD) Way — August 2006 Leadership Practice Podcast (MP3 or PDF)
Challenges & Opportunities of College Students as Volunteers at Community Agencies (MP3 or PDF)
Community Building in Logan Square: How a Community Grew Stronger with the Contributions of People with Disabilities (PDF)
Community Strengthening & Foundations — August 2007 Leadership Practice Podcast (MP3 or PDF).
Community Strengthening & Foundations Supporting Documents: PowerPoint | Capacity Inventory | Skills Survey
Community Strengthening in an Intergenerational Environment — December 2006 Leadership Practice Podcast (MP3 or PDF)
Creating Change: How Organizations Connect with Youth, Build Communities, and Strengthen Themselves (PDF)
Fostering Student Leadership Using ABCD — October 2006 Leadership Practice Podcast (MP3 or PDF)
From Clients to Citizens: Asset-Based Community Development as a Strategy for Community-Driven Development (DOC)
Hidden Treasures: Building Community Connections by Engaging the Gifts of * (PDF)
Hidden Treasures Toolbox (PDF)
Lessons Learned from International Community Strengthening Efforts — February 2007 Leadership Practice Podcast (MP3 or PDF)
Participatory Planning — June 2006 Leadership Practice Podcast (MP3 or PDF)
Program Evaluation that Strengthens Communities - April 2007 Leadership Practice Podcast (MP3 or PDF)
PowerPoint on Asset-Based Community Development for Attendees of the Leadership Practice Charlotte, NC event on October 3, 2006 (PPT)
A Primer for a School's Participation in the Development of Its Local Community (PDF)
Regenerating Community: The Recovery of a Space for Citizens (PDF)
Strategic Factors for Building Community: The Five C’s Community, Connections, Control, Cash, & Collective Action (PDF)
Voluntary Associations in Low-Income Neighborhoods: An Unexplored Community Resource (PDF)
Volunteering in America: Resources for Retention (HTML)
What My Two Years in National Service Taught Me About Community Strengthening (MP3 or PDF)

Computers

Bridging the Digital Divide (HTML)
The Internet Guide to National Service Networking (HTML to PDF)
Using the Internet in Your Job Search (PDF)

Disability Inclusion

AmeriCorps Program Directors Resource Guide to Disability Inclusion (PDF)
Ask the Expert: Paula Sotnik (HTML)
Communicating with People With Disabilities - A Video Tutorial
Disability Employment 101: Learn to Tap Your "HIRE" Potential (PDF)
Inclusion: Creating an Inclusive Environment (HTML to PDF; accessible version)
Michigan's National Service Inclusion Project Resource Guide (HTML)
Special Needs Inclusive Child Care Facts Sheet "Are You Ready?" (PDF)

Disaster Response

Disaster News Updates (HTML)
Disaster Response and Recovery Resources (HTML)
Disaster Recovery Effective Practices (HTML)
TAHS - Training and Technical Assistance for Homeland Security Initiatives (HTML)
The Corporation's toolkit, Serve to Remember (PDF)

Faith-Based and Community Initiatives

Faith-Based Toolkits (HTML)
Faith Community and Criminal Justice Collaboration: A Collection of Effective Programs (HTML)

General Service

National Service Terms Glossary (PDF)
The Resource Center E-newsletters (HTML)
The Resource Connection (HTML to PDF)

Health Service

Community Health Resource Guide (HTML to PDF)

Learn and Serve America

Learn and Serve America Provisions (HTML to PDF)
Learn and Serve Performance Measurement Resources (HTML)
Program Applicant Performance Measurement Guidance for Learn and Serve America (HTML to PDF)

Literacy

Creative Recruitment Webinar [Slides (PDF), Audio (MP3)]
LEARNS Educational Success and Mentoring Resources

Marketing and Communication

AmeriCorps Recruitment Materials Order Form (PDF)
Corporation Graphic Standards User's Guide (PDF)
A Guide to Working with the Media: Sharing Your National Service Story (PDF)
Exhibit Display Request Form (PDF)
National Service Product Catalog
Program logos
Talking About AmeriCorps (PDF)

Materials Developed by Corporation-Funded Programs

Augusta, Georgia: National Senior Service Corps Volunteer Handbook (PDF)
CityCares, Atlanta, Georgia: Resource Guide to Civic Engagement (PDF)
Colorado InterCorps Council Handbook (PDF)
Fulton AmeriCorps Program Member Handbook (PDF)
Indiana Reading Corps Money Saving Tips for AmeriCorps Members
Iowa Association of RSVP Directors New Director Handbook (PDF)
Montana Technology Corps Member Handbook (PDF)
National Council of La Raza AmeriCorps Program Policies and Procedures Manual (PDF)
National Service: A Resource for Faith-Based and Community Groups (PDF)
RSVP of South Central Texas Volunteer Handbook (PDF)
Service Reflection Toolkit (PDF) and Annual Calendar (PDF) from Northwest Service Academy
West Central, Minnesota RSVP: Advisory Council Orientation Powerpoint (PPT)

Member Development

EnCorps: Tried-and-True Resources for Member Development (HTML)
What's Next: Online Tutorial for AmeriCorps Members (HTML)

Mentoring

Creative Recruitment Webinar [Slides (PDF), Audio (MP3)]
LEARNS Educational Success and Mentoring Resources

National Service Fellows Reports

Activity Guide to Inclusion of People with Disabilities (PDF)
After the Summit: Building Community Networks for America's Wealth (PDF)
AmeriCorps Organizational Networks on the Ground: Six Case Studies of Indiana AmeriCorps Programs (PDF)
An Approach to Community University Partnerships: Discoveries on the Road to America's Promise (PDF)
Beyond Outreach: Group Mentoring Opportunities to Promote and Sustain Community Service Among Persons of Color (PDF)
Baby Boomers and the New Age of Volunteerism (PDF)
Be Part of the Equation: A User's Guide on Arts in Community Service (PDF)
Better Museums and Better Communities through Service (PDF)
Capacity As a Fundamental Objective (PDF)
Career Ladders, Community Service, and Welfare-to-Work (PDF)
Challenges and Strategies for Success with Service-Learning in Preservice Teacher Education (PDF)
The Chicago and Philadelphia Service-Learning Initiatives: Examples of Policies and Practice (Part One | Successful Service-Learning Strategies | Appendix A: Participating Schools)
Citizens in Service: The Challenge of Delivering Civic Engagement Training to National Service Programs (PDF)
Connecting College Students with Service (PDF)
The Dialogue Guide (PDF)
The Different Drummer: Developing Youth Leadership, A Passport for Success (PDF)
The Effective Education Award (PDF)
Engaging Young People on State Service Commissions: Identifying Effective Practices (PDF) (Appendices)
The Environmental Service-Learning Research Project (PDF)
Examining Service Life After AmeriCorps (PDF)
Experiencing AmeriCorps: The Beginning of a Journey that will Change Lives Forever (PDF)
If All Youth Served: Empowering Youth to Build Community Through Service (PDF)
Implementing the America Reads Challenge: Rhode Island READS (PDF)
Improving Diversity and Representation within AmeriCorps Programs (PDF)
Inspiring Volunteer Development: A Resource Book for Training Senior Volunteers in Intergenerational Programs (PDF)
K–12 Service-Learning: A Strategy for Rural Community Renewal and Revitalization (PDF) (Bibliography)
Make It Last Forever: The Institutionalization of Service Learning in America (PDF)
Middle School Students' Attitudes toward Required Chesapeake Bay Service-Learning (PDF)
Mobilizing Students to Expand Health Care (DOC)
Motivating Environmentally Responsible Behavior through Service-Learning (PDF)
A Multimedia Resource for Inclusive Community Service (PDF)(HTML)
National Service and the Internet: Building Bridges to Collaboration (PDF)
The "Other" Participants: Dilemmas Faced by Middle School Service-Learning Teachers (PDF)
Partnerships that Work: National Service and Business in Welfare to Work (PDF)
Preparing Tomorrow's Community Leaders Today (PDF)
Pulling It Together: A Method for Developing Service-Learning and Community Partnerships Based in Critical Pedagogy (PDF)
Recruiting Male Volunteers: A Guide based on Exploratory Research (PDF)
Recruitment and Diversity: Identifying and Developing an Applicant Pool (PDF)
Reducing Delinquency through Service (PDF)
Schools Service for Social Justice: Stories of Inspiration, Strategies for Implementation (Part One | Part Two - PDFs)
Senior Corps Volunteer Participation: An Effective Means to Improve Life Satisfaction (PDF)
Senior Volunteers in Literacy Programs: A Study of Design and Practice (PDF)
Service-Learning as "Citizenship" Education: The Promise and the Puzzles (PDF)
Service-Learning in the Sunshine Staten (PDF)
Service Strategies and Programs to Help Incarcerated Youth: A Training Program for Volunteers (PDF)
Service to Citizenship: Engaging AmeriCorps Members as Active Citizens (Part One | Part Two - PDFs)
Stone Soup Community Development: Sustainability and AmeriCorps*VISTA (Report | Participant Guide | Facilitator Guide | Supervisor Guide | Workbook - PDFs)
Strengthening Quality Indicators for AmeriCorps Tribal Programs (PDF)
To Serve the People: Service-Learning in Asian American and Pacific Islander Communities (PDF)
Why Serve? Understanding Service Orientations of AmeriCorps*VISTA Members (PDF)
Youth and Communities Helping Each Other: Community-Based Organizations Using Service-Learning as a Strategy During Out-of-School Time (PDF)

Out-of-School Time

Creative Recruitment Webinar [Slides (PDF), Audio (MP3)]
LEARNS Educational Success and Mentoring Resources

Performance Measurement and Evaluation

AmeriCorps Program Applicant Performance Measurement Toolkit (HTML to PDF)
AmeriCorps*VISTA Performance Measurement Toolkit (HTML to PDF)
Outcomes and Performance Measurement for Tutoring Programs (PDF)
Program Applicant Performance Measurement Guidance for Learn and Serve America (HTML to PDF)
Project STAR's Performance Measurement Resources
Senior Corps Performance Measurement Toolkit (HTML to PDF)
Toolkit: A User's Guide to Evaluation for National Service Programs (HTML to PDF)

Program Management and Improvement

Creative Recruitment Webinar [Slides (PDF), Audio (MP3)]
Becoming a Better Supervisor: A Resource Guide for Community Service Supervisors (HTML to PDF)
For Your Inspection: The Office of Inspector General (HTML)
A Manager's Guide to Communication (PDF)
National Service Criminal History Check Resources
Official Forms Library (those required by Corporation programs to manage and report on grants) (HTML to PDF)
Sample Forms Collections (HTML to PDF)
Staff Screening Tool Kit (Third Edition) (HTML to PDF)
Toolkit for Program Sustainability, Capacity Building, and Volunteer Recruitment/Management (HTML to PDF)
Training and Technical Assistance Resource Guide (HTML)

Public Safety

Effective Practices in Public Safety: AmeriCorps at Work (HTML)
Emergency Financial First Aid Kit (HTML to PDF)

Senior Corps

Appealing to Experience: Zeroing in On the Right Message (HTML to PDF)
Becoming a Better Senior Corps Supervisor: A Resource Guide for Senior Corps Project Directors (HTML to PDF)
Budget and Workplan Forms (HTML to PDF)
Foster Grandparent Program Operations Handbook and Appendices (HTML to PDF)
GPRA Project Data Report (MS Word | PDF versions)
National Service and Independent Living for Seniors Forum Report (HTML to PDF)
Performance Measurement Resources (HTML)
Performance Measurement Toolkit (HTML to PDF)
Planning Annual FGP Inservice Training (PDF)
Program Regulations, Amendments, and Field Guidance (HTML and PDF)
Project Progress Report (MS Word | PDF versions)
Retired and Senior Volunteer Program (RSVP) Operations Handbook and Appendices (HTML to PDF)
Senior Companion Program Operations Handbook and Appendices (HTML to PDF)
Senior Corps Materials and Promotional Items (DOC)
Senior Corps Performance Measurement Work Plan Library (HTML to DOC)

Service-Learning

Ask the Expert: Barbara Holland (HTML)
Senior and Culminating Projects (PDF)
Tips for Effective Service-Learning Projects in Out-of-School Time Programs (HTML to PDF)

State Commissions

Insider’s Guide to AmeriCorps Program Management (HTML to DOC)
Project TASC's State Commission Resources (HTML )

Training

The Resource Connection v5, n3: Training (PDF)
Starting Strong: A Guide to Pre-Service Training (HTML to PDF)
TrainingBriefs 1: Closing Service and Opening New Doors (HTML | PDF)
TrainingBriefs 2: Ten Tips for Successful Pre-Service Training (HTML)
TrainingBriefs 3: Big Results from Small Groups (HTML)
TrainingBriefs 4: Maximizing Training with Small Groups (PDF)
TrainingBriefs 5: Strengthen Sessions with Style (PDF)
TrainingBriefs 6: Low-Cost Training Resources: Your Members (PDF)
TrainingBriefs 7: Guest Trainers: Ensuring Success (PDF)
TrainingBriefs 8: Guest Trainers: Where to Find Them (PDF)
TrainingBriefs 9: Assessing and Addressing Member Training Needs (PDF)
TrainingBriefs 10: Integrating Community into Training (PDF)
TrainingBriefs 11: Using Training Toys in Your Sessions (PDF)
TrainingBriefs 12: Ensuring Access to Your Training Session (PDF)
TrainingBriefs 13: Dealing with Difficult Training Situations (PDF)
TrainingBriefs 14: Choosing Icebreakers with a Purpose (PDF)
TrainingBriefs 15: Training Members on Evaluation (PDF)
The Tutor: The Verdict Is In: Trained Tutors Equals Increased Student Learning (HTML | PDF)
Volunteering in America: Resources for Retention (HTML)

Tribal

CNCS Tribal Directors Manual: Americorps (PDF)
CNCS Tribal Directors Manual: Learn and Serve America (PDF)

Volunteer Management

Volunteering in America: Resources for Retention (HTML)
Volunteering Reinvented: Human Capital Solutions for the Nonprofit Sector (PDF)
Volunteering in America: 2007 City Trends and Rankings (HTML)
Volunteering in America: 2007 State Trends and Rankings in Civic Life (HTML)

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