Communicating with People with Disabilities
This online tutorial will explain the main elements of including qualified individuals with disabilities in national service programs. Topics cover CNCS legislation, legal responsibilities, reasonable accommodations, the definition of people with disabilities, management and retention of people with disabilities, inclusive service descriptions, inclusive outreach and recruitment, Universal Design, values and best practices on creating an inclusive service environment. This tutorial course was created cooperatively by The Corporation for National and Community Service, The National Service Inclusion Project, ETR Associates, AUCD, RESA, and ICI.