Contains a workshop on the nature of "helping relationships." Empowers those who serve older adults to examine and better understand their own emotional reactions to the unique challenges they face. Taps into the very essence of what it means to serve, and encourages care providers to apply proven strategies to maintain healthy professional boundaries and keep an open heart. Covers how to reduce "over-involvement" while affirming the dignity and individuality of older adults, as well as how to utilize the grief process as a healing aid to provide comfort to older adults (and to themselves). Available in three VHS videos (30-35 minutes each) or DVD format.