My AmeriCorps is an online space designed to help applicants, members, and alumni, as well as those who support them, track benefits and access resources in support of their service. In order to maximize the effectiveness of the system, several resources for training and support will be provided.

My AmeriCorps aims to:

• improve administration of service through a more user-friendly, self-service web presence
• convert most paper forms to electronic equivalent
• facilitate a seamless applicant approval and placement process
• improve access to timely and critical information
• enable CNCS and related entities to process requests in a timely manner

My AmeriCorps has been developed and will be implemented in three phases or “releases,” with each building upon the previous. Additional users and functionality will be added and the user groups and training materials will reflect this with each implementation.

The materials have been organized by user group, as different users will access and utilize the portal in different ways:

• For Grantees and Sponsors
• For CNCS Staff

My AmeriCorps – eGrants Interface for Grantees and Sponsors

VISTA Sponsors

• My AmeriCorps User Guide – Sponsor (PDF)
• My AmeriCorps User Guide – Grantee Administrator Role (PDF)
• Recorded Webinar – Sponsors
• Frequently Asked Questions

AmeriCorps State and National Grantees

• My AmeriCorps User Guide – Grantees (PDF)
• My AmeriCorps User Guide – Grantee Administrator Role (PDF)
• Recorded Webinar – Grantees
• Frequently Asked Questions

My AmeriCorps – CNCS Staff Portal

VISTA State Office Staff

• My AmeriCorps User Guide – State Office Staff (PDF) - updated October 2007
• My AmeriCorps Webinar Recording – Release 1
• My AmeriCorps Webinar Recording – Release 2

VISTA Member Support Unit

• My AmeriCorps User Guide – VMSU (PDF)
• My AmeriCorps Webinar Recording – Release 1

NCCC Staff – Headquarters and Campus

• My AmeriCorps User Guide – NCCC (PDF) - updated October 2007
• My AmeriCorps Webinar Recording – Release 1
• My AmeriCorps Webinar Recording – Release 2

Customer Service Representatives – Call Center Staff

• My AmeriCorps User Guide – CSR (PDF) - updated October 2007